Reviews
Customer Feedback: Our Commitment to Excellence
On our reviews page, we value the voices of our customers and believe that their feedback is instrumental in shaping our services and offerings. This space is dedicated to sharing the experiences and insights of those who have chosen The ECO Store for their eco-friendly needs. While we cannot display specific reviews here, we invite you to understand our commitment to excellence through the summary of feedback we have received.
Definitely time for a review for the Eco Store now that we’ve completed our 3rd project with them! I remember when The Eco Store opened up years ago in Oak View. It was such a pleasure to see so many potential home improvement projects, all in one place, and that all inspired a better way of living at our house. Our first project with the Eco Store was a gray water system to move abundant shower water out to our plants and gardens. That felt so good that we then did a second project with the Eco Store. They created a simple and affordable rain water catchment system that now gives us enough water to completely water all of our plants, gardens, and even our backyard grass areas! Now we’ve just completed a salt-free whole house home water filtration system that gives us high-quality drinking water throughout our whole house, and allows us to NOT have to dump salt into a tank every month. Working with Erica at the store is always a pleasure. She is super knowledgeable and very helpful. She makes a large variety of household soaps and sells them at the Eco Store. That makes it so we are re-using all of our plastic soap bottles! We’ve done a lot of home improvements at our house with various contractors. LeVon (owner) cares about your house, provides a professional installation, and seems to know everything about conserving energy and water at your house! Working with him is like having a good friend over your house. But when he leaves, you feel 100% better about your house, and how you are working with nature to support the house and it’s water needs. I know they work with electrical needs at your house too… maybe project #4 in the future for us!?!? It is always a real pleasure working with the Eco Store team. We highly recommend them!
We visited the store, left our contact information, and expressed an interest in a whole-house filtration system. In short order, we received a visit by co-owner Levon. Using his cell phone pictures of various designs, he helped us make a choice. He pointed out the pros and cons of the various designs. He made it very clear how his pricing was under the competition's costs. Please note that it is our experience that contractors frequently use a "the sky is falling so hurry up and choose the most costly options" approach. LaVon and Erica did quite the opposite! LaVon took the time to discuss three installation locations. He and his wife, Erica, gave us the time to make our choice, gave us an updated cost estimate, and installed the filtration system in very short order. LaVon even came by two days later to inspect for any malfunctions that may have occurred (none were found). LaVon and Erica are very professional people AND very personable. Doing business with them was a pleasure!!
I didn’t think my existing water filter unit was functioning properly and asked local EcoStore for help. Within a day I had a visit. Next day I had a completely new unit. Now the water tastes great.
Erica and LeVon are very knowledgeable. We had them install a solar system in our RV. They were informed us about the options and did a great job to get us a superior system. I am very pleased with the service and quality of work. I highly recommend!
Eco store is the best! Extremely helpful and knowledgeable owner is ready to take the time to talk through your problem, help you understand your options and then make sure you get the solutions you need. Can't recommend highly enough.
The Impact of Positive Reviews
Positive reviews highlight the successful implementation of our eco-friendly solutions, from water filtration systems to solar power installations. Customers often express satisfaction with the quality and efficiency of our products, as well as the professionalism and knowledge of our team. These testimonials reinforce our dedication to providing high-quality, sustainable services that meet and exceed our clients’ expectations.
Learning from Constructive Feedback
Constructive feedback is equally valuable to us. It sheds light on areas where we can improve, whether it’s enhancing our product range, fine-tuning our installation process, or upgrading our customer service. We take this feedback seriously, using it as a guide for continuous improvement and innovation. Our goal is always to evolve in ways that better serve our customers and the planet.
Our Response to Reviews
We believe in an active, responsive approach to customer reviews. Our team regularly reviews customer feedback to understand our clients’ needs and preferences better. This ongoing dialogue between The ECO Store and our customers has been fundamental in building trust and ensuring satisfaction with our eco-friendly solutions.
Join Our Community of Satisfied Customers
If you’re considering The ECO Store for your sustainable living needs, know that you’re not just purchasing a product or service—you’re joining a community. Our commitment to sustainability, quality, and customer satisfaction is unwavering, and we’re eager to welcome you aboard. We encourage you to reach out directly to hear more about the experiences of our customers and how we can serve you.
Thank you for considering The ECO Store. We look forward to the opportunity to exceed your expectations and to contribute positively to your eco-friendly journey.